Job description

We are looking for an intelligent hard-working enthusiastic person with great customer service skills to perform a variety of duties in our busy Cake Shop in Herne Hill - London. Ideally we would like to have to a cake enthusiast as knowledge of our industry will help you to do you job more efficiently.

*Computer graphics and design skills eg. Photoshop is an advantage with this role.

Job description, including routine daily duties:

Duties will include working closely with the Managers and other departments to meet the growing demands of our business. It’s about working as part of a team, keeping things in order and undertaking clerical and secretarial duties.

Should have a good standard of English verbal and written, strong organisational skills and a high degree of attention to detail. You will be required to be energetic and flexible and provide efficient and professional administrative support to the Managers and the team. Should be able to deal with constant interruptions and doing mundane tasks that require a high level of concentration.

Carrying out administrative duties such as filing, typing, copying etc.

Processing quotes and invoices.

Monitoring stationary levels and ordering office supplies.

Maintaining computer and manual filing systems.

Handling sensitive information in a confidential manner.

Replying to email, telephone or face to face enquiries (this is where your knowledge of our industry will come in handy)

Making hot drinks for our clients, guests and Managers.

Answering telephone calls and transferring to the relevant departments.

Key skills required

Knowledge of Celebration Cakes

Managing multiple and changing priorities at once.

Good computer skills including Word, Excel, MS Outlook, PowerPoint.

Good typing and keyboard skills.

A good level of English spelling and grammar.

Sales, Promotion & Marketing

Social Networking

The personal skills required for the job:

Ability to multi-task.

Good telephone answering skills.

Ability to work as part of a team.

High level of discretion and judgement.

Not getting bored easily.

Having a lot of patience.

Good Personal presentation

Food & Hygiene Certificate

Knowledge of baking and cake decorating

Be friendly and approachable.

A food and hygiene safety certificate is compulsory for all jobs at out stores.

Job Type: Full-time

Salary: £11.00 /hour

Job Types: Full-time, Contract

Contract length: 12 months



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